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What is Karat?

“Karat” when used in combination with gold is the unit used to measure how much Gold is in a specific piece of jewelry relative to other metals that may be present.

What is 18K Gold?

The higher the “Karat” in a piece of jewelry, like the ones found in J Taylor, the higher amounts of Gold are found in those specific pieces. 18K Gold offers the best color and quality concerning Gold, with 75% gold and 25% other metals.

How are J Taylor Pieces lighter than other jewels?

We work with state-of-the-art electroforming techniques perfected by goldsmiths over the years. This practice and technology have allowed us to create exuberant, valuable, and lightweight jewelry in 18K gold. All our pieces are produced in pure 18K solid gold, hollow for a more comfortable wearing. Which means that the entire piece is made of 18K gold, not plated, not bonded, not vermeil. The links are hollow inside for a lighter piece, which is perfect to wear in any occasion.

Where do the materials come from?

The 18K gold we use at J Taylor comes from well trusted and safe financial institutions in Brazil, while the stones come from certified suppliers. This is the safest way to purchase Gold and stones, we are very proud to have been using this method for years

Who designs J Taylor's jewelry?

We have a very well trusted team of designers from Brazil working on all our jewelry designs.

How do I take care of my J Taylor jewelry

You can keep your J Taylor jewelry shining bright for many years to come with lukewarm water and a dish soap of your choosing. Mix 10 parts water and 2 parts dish soap and let it soak for 3 hours. After 3 hours scrub gently with a very soft brush. You can do this regularly.

Check our Care Guide below for more information.

Can J Taylor jewelry be resized?

We do not offer re-sizing as part of our services but yes, our J Taylor jewelry pieces can be resized if need by a specialized goldsmith craftsman of your choosing.

Do J Taylor pieces come with warranty?

As part of our commitment to provide all our customers with exceptional jewelry, all J Taylor pieces include a 1 year warranty for any manufacturing defect. Check our Guarantee section for more information.

Are returns and exchanges available?

Yes! Check our Returns & Exchanges section for more information.

How much is the shipping cost?

J Taylor offers free shipping for all products, attending the US Territory. Check our Shipping section for more information.

Does J Taylor provide proper packaging and gift wraps?

Absolutely! J Taylor pieces rest in a gorgeous J Taylor jewelry box that features an ultra smooth finish on the outer paper with crisp edges that gives it an aura of luxury, which continues into the box with a deluxe suede interior. The hard matching outer sleeve along with the suede interior adds an elegant touch. This distinctive box is available for all J Taylor products.
All orders are accompanied by a sophisticated gift bag with ribbon and J Taylor Warranty Certificate.
Packaging is carefully processed in a sturdy and discreet mailer box.

What payment methods can be used?

J Taylor works with major credit card brands and PayPal. You can also complete your payments in installments through Sezzle platform.